Frequently Asked Questions

Yes, that possibility exists. Taking into consideration heavy dust, there has to be chosen the device which can be used in such condition. Such devices can be e.g. water heater, which is ideal for harsh environments.
Quartz lamps with electric radiators ECOray of REF, REM and RET type cannot be touched with bare hands. If, however, were affected by the need to wash away fingerprints it should be done with a soft cloth dampened with methylated spirit or alcohol. If a dirt is not washed away, it can cause faster wearing or even failure of the device
Yes, of course. The range of our products have various types of heaters and fan coil units, which also fulfill the heatingheating.
The waiting time is diversified. It depends on the quantity and availability of ordered devices. It oscillates between 7-21 days from date of order.
We do not consider it in these terms. Our equipment is high quality, efficient and modern. It is worth noting that each building is different, so the device must be tailored to the technical parameters, the type of the hall and the environment. Each factor is important, the appropriate selection of equipment will result in its long life.
Of course it is. Our devices are powered not only by gas, but also water, electricity, etc. For each type of object we will offer you the optimal solution.